A significant disparity between employee expectations of workplace technology and what employers currently provide, according to new research by Ricoh Europe.
According to a survey conducted among 6,000 European workers, 41 per cent of them believe their employers are not doing enough to implement useful workplace technology.
Furthermore, 59 per cent of respondents feel overburdened by administrative duties, and 33 per cent believe their remote work arrangement hinders productivity.
Only 64 per cent of employees think that their companies provide the technology required for maximum productivity, indicating a lost chance. Businesses may improve cooperation and streamline operations by utilising workplace experience tools and process automation to close this gap.
Employees can concentrate on activities that provide value when state-of-the-art technology is implemented, such as corporate content management and workplace experience platforms.
According to the survey, since 28 per cent of workers cite poor working conditions and employee experience as reasons to look for other employment, failing to solve these concerns by 2024 could result in a loss of talent.
Additionally, 20 per cent mention that finding new prospects is mostly dependent on the calibre of technology. Aligning technology with employee demands extends beyond talent attraction and retention, as 69 per cent of employees believe they could do more if given the correct tools.
Ricoh Europe CEO Nicola Downing says: “Looking ahead, it is imperative that businesses align their technology offerings with employee needs, particularly around process automation and workplace experience, which can help employees be more productive and focus on tasks where they can add more value.
“As our research has revealed, any business which overlooks employee experience around workplace technology, risks losing valued team members who will simply look elsewhere for a workplace that meets their needs”.
