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Zest sees 20% growth in customer revenue in H1, 2024

by Benefits Expert
15/08/2024
Matt Russell, CEO, Zest
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Employee benefits platform provider Zest has reported a 20 percent growth in its direct customer revenue in the first half of 2024 as employers invest in new ways to support staff.

The provider said that effective benefits packages are now a workplace necessity to retain talent.

Research conducted by Opinium, with 2,000 adults in 2023, showed that 56 percent of employees said that they don’t use most of the benefits available to them because they are not relevant. A similar proportion, 54 percent, said they would leave their job if another company offered them a better benefits package.

Zest said its platform allows employers to personalise the benefits they offer, which helps boost engagement and provides insight into take-up and desired benefits.

The provider also said that its platform has helped save employer customers £6.6 million a month in national insurance contributions via salary sacrifice.

In the past six months, a number of employers have signed up to use Zest’s platform. They include Newcastle Building Society, TSB Bank, Ofcom, Civil Aviation Authority, Aliaxis, Evelyn Partners, Partners&, Ridge Surveyors and Unum Ireland. 

Matt Russell, CEO at Zest, said: “It’s only becoming clearer that to deliver the best support, benefits need to be both personalised and accessible, driving employers to increasingly search for new ways and technologies to better support their employees.

“Zest’s intuitive, easy-to-use platform delivers on both of these fronts, enabling firms to offer personalised benefits without requiring huge resources to administer them. Partnering with some of the biggest companies in the UK results in many more employees being equipped with targeted support, which in turn, helps our customers retain and attract talent.”

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Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
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As the professionals responsible for helping their organisations navigate NI hikes, rising employee stress levels and looming redundancies, the pressure on HR, reward and benefits teams has never been greater. 

HR is expected to lead with strength and compassion. But who is supporting the supporters?

In this episode of Benefits Unboxed, co-hosts Claire Churchard, Carole Goldsmith and Steve Herbert explore the emotional and ethical pressures HR face today, from managing redundancies to implementing complex legislation. They discuss why HR’s own wellbeing may not be the first topic of conversation, the risks that poses to employers, and the practical steps businesses can take to better support the wellbeing of the people who support everyone else.

This conversation shines a light on the resilience of the profession and why looking after HR is not just the right thing to do, but a business imperative.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
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Benefits Expert from Definite Article Media
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