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‘Significant gaps’ found in support to get long-term sick back to work

by Benefits Expert
03/10/2024
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The majority (52 percent) of employees who have been ill or had an injury lasting more than two weeks said their employer did not help with their recovery and return to work.

The finding was revealed in a survey conducted by YouGov on behalf of provider YuLife.

More than one in five UK employees (21 percent) that experienced a long-term health-related absence from work reported that they had received no recovery or rehabilitation assistance from their employer.

More than half of respondents (56 percent) said that they are ‘not confident’ in the NHS’s ability to support their rehabilitation if they faced an illness or injury that would keep them off work for two weeks or longer. Only 8 percent of people said they are ‘very confident’ in the NHS. 

Assistance unlikely

More than a third of respondents (35 percent) said that their employer would be unlikely to provide assistance in the same circumstances, and only 17 percent thought that their employer would be ‘very likely’ to assist.

The recent Darzi report identified a surge in long-term conditions as one of the central challenges facing the NHS. 

The onus is on employers to improve the support they offer to employees, while also helping their workforces to reduce the common risk factors that can contribute to long-term conditions in the first place.

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“Employees are feeling a real lack of support when recovering from illness or managing their health more generally, whether from their workplaces or from wider society,” said Sammy Rubin, CEO and founder of YuLife. 

“There is a clear need for employers to step up and offer additional layers of assistance to ensure that the workforce is as healthy as possible – not only benefiting individuals but also making businesses more productive. For too many employees, effective employer-led recovery and rehabilitation programmes are a missing piece of the puzzle, without which they cannot restore their health and achieve their career goals.”

More than three-quarters (76 percent) of respondents said that the key factor that would support an effective recovery after an illness or injury were rest and time off work, while 56 percent pointed to short wait times for medical appointments, and the same percentage (56 percent) said high-quality medical advice and treatment would help. 

Mental health support and therapy were also identified by 30 percent of respondents as an aid to recovery after long term illness or injury. However, there is a significant age divide as this kind of support was a more significant factor for under 35s (38 percent), as opposed to over 55s (15 percent).

A substantial proportion of all employees (47 percent) said that emotional challenges or mental illness have affected their productivity at work in the past year, while 30 percent said physical illness or injury have affected their productivity in the same 12 month period.

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Benefits Unboxed

The podcast from Benefits Expert, the title for HR, reward and benefits professionals.

Seasoned professionals examine the challenges and innovations in today’s employee benefits, reward and HR sector. Every episode, they will unbox a key issue and unpack what it really means for employers and how they can tackle it.

The regulars are Claire Churchard, editor of Benefits Expert; Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, consultant and rewards & benefits veteran.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
byBenefits Expert from Definite Article Media

As the professionals responsible for helping their organisations navigate NI hikes, rising employee stress levels and looming redundancies, the pressure on HR, reward and benefits teams has never been greater. 

HR is expected to lead with strength and compassion. But who is supporting the supporters?

In this episode of Benefits Unboxed, co-hosts Claire Churchard, Carole Goldsmith and Steve Herbert explore the emotional and ethical pressures HR face today, from managing redundancies to implementing complex legislation. They discuss why HR’s own wellbeing may not be the first topic of conversation, the risks that poses to employers, and the practical steps businesses can take to better support the wellbeing of the people who support everyone else.

This conversation shines a light on the resilience of the profession and why looking after HR is not just the right thing to do, but a business imperative.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
22/05/2025
Benefits Expert from Definite Article Media
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