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Full extent of cancer carers’ time off hidden from HR

by Benefits Expert
28/03/2025
Cancer support, working carers, time off, absence, carers Act 2024
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More than a million workers are caring for someone with cancer alongside their job, forcing them to take up to an average of six and a half days off work a month, according to research from Reframe Cancer.

However, employers are only informed that three and a half of these days are for cancer caring responsibilities.

The research with 442 cancer carers across the UK, who are also in full and part time paid employment, showed that carers take an additional three days using other leave such as sick pay or holiday allowance. The six and a half days they take off come before these employees take time off for their own needs or sickness.

Cancer support services provider Reframe Cancer has estimated that this could be costing employers £8.5 billion a year in missed hours.

The issue is expected to get worse as cancer rates are increasing by 1.9 percent each year among working age people. Four million people in the UK are forecast to be living with cancer by 2030.

The provider’s research also revealed a lack of awareness of carers’ employment rights under the Carer’s Leave Act 2024. 

More than half of employers (52 percent) do not brief working cancer carers on how they can be fully supported as they juggle work with caring. 

More than a third (36 percent) of carers said a lack of employer support made them want to move jobs.

More than seven in ten employees (77 percent) said that being a carer has impacted their work. 

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However, 38 percent of cancer carers said their employer was very supportive when they told them about their additional role and responsibilities. More than a third (34 percent) said they were ‘somewhat supportive’, 15 percent said their employer was ‘indifferent’ and 7 percent were not supportive at all. Around half of respondents (52 percent) said they received specific help and support from their HR team while they were a carer.

Mark Stephenson, CEO at Reframe Cancer, said: “The findings show the real depth of the daily demands working adults are dealing with when also providing care for a loved one with cancer.

“Unfortunately it also shows that there is still a real stigma around the issue of being a carer in the workplace, resulting in employees taking time off that they don’t feel they can declare is for caring purposes. 

“They are spending an average of 16 hours a week providing cancer support, which can cover everything from travelling to treatment sessions, helping with washing and bathing and making sure bills are paid and medication is taken on time. It is therefore easy to see why so many take time off from their job every month to juggle what needs to be done. 

“There is clearly a concern from carers about needing time off to help with this, however, they are also using up their own annual leave and sick leave so that they don’t disclose to their employer how much they really need to fulfil their duties. This is unsustainable and made even worse by the fact that over half of carers (52 percent) say they are not being made aware of the support they are able to receive under the Carer’s Leave Act. If they were fully briefed and knew their rights, many would probably take less time off using up sick leave and their holiday allowance.”

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Seasoned professionals examine the challenges and innovations in today’s employee benefits, reward and HR sector. Every episode, they will unbox a key issue and unpack what it really means for employers and how they can tackle it.

The regulars are Claire Churchard, editor of Benefits Expert; Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, consultant and rewards & benefits veteran.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
byBenefits Expert from Definite Article Media

As the professionals responsible for helping their organisations navigate NI hikes, rising employee stress levels and looming redundancies, the pressure on HR, reward and benefits teams has never been greater. 

HR is expected to lead with strength and compassion. But who is supporting the supporters?

In this episode of Benefits Unboxed, co-hosts Claire Churchard, Carole Goldsmith and Steve Herbert explore the emotional and ethical pressures HR face today, from managing redundancies to implementing complex legislation. They discuss why HR’s own wellbeing may not be the first topic of conversation, the risks that poses to employers, and the practical steps businesses can take to better support the wellbeing of the people who support everyone else.

This conversation shines a light on the resilience of the profession and why looking after HR is not just the right thing to do, but a business imperative.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
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Benefits Expert from Definite Article Media
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