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A Comprehensive Approach to Mental Health in the Workplace

Dr Rodrigo Rodriguez-Fernandez, Global Health Advisor at International SOS

by Benefits Expert
24/11/2023
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Addressing mental health in the workplace demands a comprehensive and multifaceted approach. It’s essential that business leaders recognise that the wellbeing of the entire workforce, including employees, contractors, and third-party contributors, is pivotal to an organisation’s success. Employee assistance programs (EAPs), however important, cannot be viewed as a one-size-fits-all answer and should not be the only consideration. 

Workplace Wellbeing Assessments: A Holistic View

The cornerstone of a robust mental health strategy is the implementation of an effective workplace wellbeing assessment. These kinds of assessments can offer a tailored evaluation, ensuring insights are available to create a health and wellbeing program that optimises employee wellbeing while reducing direct and indirect healthcare costs.

Workplace wellbeing assessments offer a comprehensive approach to promoting employee mental health and well-being within organisations, resulting in a healthier and more productive workforce. By identifying and addressing potential mental health risks and stressors, these assessments facilitate early intervention while improving overall employee satisfaction and retention. Through these assessments, organisations can build a resilient workforce better equipped to manage challenges and crises, ultimately fostering a more prosperous and supportive work environment.

Leadership Involvement

Encourage senior leaders and managers to actively champion mental health initiatives. When leaders openly discuss their own experiences with mental health and prioritise well-being, it sets a positive example for the entire organisation. This top-down approach encourages managers and senior teams to lead programmes and disseminate applicable literature within the organisation, when appropriate. This dynamic approach helps dismantle mental health stigma, fostering a supportive environment where employees can thrive.

Employee Resource Groups (ERGs) can also be established which focus specifically on championing mental health and well-being. These groups can provide a safe space for employees to connect, share experiences, and advocate for mental health initiatives.

Utilising Training Tools and Technology

Equipping colleagues and managers with the tools to identify signs of deteriorating mental health is crucial. This may include leveraging technology, such as mental health apps and platforms, providing self-help resources, stress management techniques, and access to professional support. Advanced data analytics and artificial intelligence can be also used to analyse employee data and identify trends related to mental health and well-being. For example, AI algorithms can flag changes in communication patterns or work behaviour that may indicate increased stress or burnout.

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HR leaders may also look to explore the use of wearable devices that track biometric data related to stress and well-being. This data can be used to provide employees with insights into their physical and mental health. However, making sure employees fully consent to strategies such as these is an essential part of the process, as it’s often a thin line between providing support and potentially overbearing monitoring. Employee consent and communication is an important way of establishing what are the most appropriate initiatives for each organisation, ensuring that the specific needs employees are accounted for.

Enhancing the Workplace Environment

Creating a comfortable and ergonomic work environment that supports physical and mental wellbeing is essential. By providing comfortable and well-designed workspaces, organisations can reduce physical discomfort, stress, and mental fatigue. Proper ergonomics can alleviate common physical issues such as back pain, neck strain, and repetitive stress injuries, preventing these discomforts from becoming sources of chronic stress or anxiety. Additionally, ergonomic setups promote better posture, which can positively impact mood and self-esteem. Issues like this may not appear obvious when businesses leaders first consider mental health in the workplace, highlighting how they should take a holistic approach to properly deal with the issue.

Prioritising mental health in the workplace requires a multifaceted strategy encompassing assessments, culture shifts, technology integration, open communication, and ongoing adaptation. Businesses that fully embrace mental health and wellbeing will not only support their employees but also thrive in an increasingly complex and demanding world.

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Seasoned professionals examine the challenges and innovations in today’s employee benefits, reward and HR sector. Every episode, they will unbox a key issue and unpack what it really means for employers and how they can tackle it.

The regulars are Claire Churchard, editor of Benefits Expert; Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, consultant and rewards & benefits veteran.

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The US retreat from diversity, equality and inclusion (DEI) is making waves far beyond the country's borders. In the wake of President Trump’s executive order abolishing DEI across federal government departments, global firms like Goldman Sachs and Accenture have rapidly dialled down their own efforts. 

The influence is being felt in the UK too. However, the UK operates under a different legal framework. It has stronger workplace protections and a government actively looking to enhance employee rights through its Make Work Pay agenda. But as US firms reposition their approach to DEI, UK subsidiaries could find themselves caught between conflicting priorities.

In the latest Benefits Unboxed podcast, co-hosts Claire Churchard, editor of Benefits Expert, Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, industry veteran and reward and benefits consultant, discuss how the US DEI rollback might impact UK businesses.

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