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Addressing diverse workforce needs key to unlocking full potential

by Muna Abdi
09/09/2024
workplace, diversity, inclusive
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Businesses must move beyond superficial diversity initiatives to fully unlock the benefits of an inclusive workforce, according to Perkbox Vivup.

Karl Bennett, wellbeing director at Perkbox Vivup, emphasises that businesses need to go beyond surface-level diversity initiatives, arguing that celebrating individuality is essential.

According to recent research from Perkbox Vivup, 25 per cent of British managers have seen team members becoming more vocal about their needs over the past year. Bennett views this as a positive development, suggesting that managers should embrace these conversations and adapt their management style to support individual team members.

Bennett also highlights the importance of fostering psychological safety across the organization. While managers play a significant role in shaping team culture, broader corporate initiatives are necessary to ensure every employee feels comfortable being themselves at work. For example, vulnerability training can create a safer environment, allowing employees to express themselves openly and without fear.

Additionally, Bennett suggests that businesses should avoid taking a one-size-fits-all approach to employee support. Instead, they need to provide diverse tools for diverse teams. This can include personalised perks and benefits that allow employees to select rewards tailored to their life stage and personal circumstances.

Businesses that recognise and respond to the diverse needs of their workforce are better positioned to enhance performance, engagement, and long-term success.

These strategies align with McKinsey’s “Diversity Matters Even More” report, released in late 2023, which found that businesses committed to diversity and inclusion consistently outperform their peers. However, the report highlights that addressing the unique needs of diverse teams is essential to fully realise the performance benefits of diversity.

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Seasoned professionals examine the challenges and innovations in today’s employee benefits, reward and HR sector. Every episode, they will unbox a key issue and unpack what it really means for employers and how they can tackle it.

The regulars are Claire Churchard, editor of Benefits Expert; Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, consultant and rewards & benefits veteran.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
byBenefits Expert from Definite Article Media

As the professionals responsible for helping their organisations navigate NI hikes, rising employee stress levels and looming redundancies, the pressure on HR, reward and benefits teams has never been greater. 

HR is expected to lead with strength and compassion. But who is supporting the supporters?

In this episode of Benefits Unboxed, co-hosts Claire Churchard, Carole Goldsmith and Steve Herbert explore the emotional and ethical pressures HR face today, from managing redundancies to implementing complex legislation. They discuss why HR’s own wellbeing may not be the first topic of conversation, the risks that poses to employers, and the practical steps businesses can take to better support the wellbeing of the people who support everyone else.

This conversation shines a light on the resilience of the profession and why looking after HR is not just the right thing to do, but a business imperative.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
22/05/2025
Benefits Expert from Definite Article Media
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