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CFOs lean on HR as talent shortages bite 

by Benefits Expert
10/01/2025
Global AI, generative AI
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Chief financial officers (CFO) are facing a talent crisis this year as research shows their top concerns are about staffing shortages, reduced top line growth and the need to build skills around artificial intelligence and analytical storytelling.

A report from consultancy firm Gartner found that CFOs expect challenges in attracting and retaining skilled talent in 2025.

Almost a fifth (18 percent) said this was their greatest concern, while a similar proportion (19 percent) highlighted slower top-line growth as another key concern. 

The report said that CFOs need to achieve a “delicate balance” between sustainable growth and investments in emerging technologies and managing day-to-day financial responsibilities. 

The research found that many finance teams are understaffed or overworked, which it stressed “amplifies the urgency” of finding the right combination of talent, skills, and technology to ensure current and future growth.

Alexander Bant, chief of research for Gartner Finance practice, said: “CFOs are absolutely trying to streamline and free up resources from the transactional element to their finance function to fund two new big skill sets that we continue to look for. 

“Those include professionals with digital skills — especially those related to emerging technologies like artificial intelligence — as well as those with ‘better analytical storytelling’ skills.”

Arjun Mahajan, chief of client partnerships at tech and skills provider AND Digital, commented: “Financial services leaders are being tasked with balancing growth with cost cutting, putting increasing pressure on finance departments and a greater emphasis on data skills to achieve these goals. Attracting talent adept in key skills such as data analysis help finance teams to identify functions that can be streamlined as well as create actionable insights for enterprise decision makers.

“As financial institutions build out their workforce, they should prioritise a people and innovation approach, equipping all staff with digital skills to navigate the ever-evolving environment of macroeconomic headwinds, regulatory pressures and constant drive for ROI. Training in important areas such as data and AI will empower staff to overcome these market challenges, unlocking greater productivity individually and for the business.”

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On top of staffing shortages, macro-economic and geopolitical changes, and new regulations will impact business models and strategies this year. This shifting landscape is driving the need for finance teams that can analyse and interpret data to create relevant, actionable recommendations for the enterprise.

This is why CFOs are focused on creating an environment that attracts talent with the right data and technology skills, and are working closely with HR to track productivity and plan future hiring strategies.

AI’s role in business models presents an ongoing challenge. It requires HR and CFOs to decipher how their company can adopt new technologies without overspending, and how to measure the return on investment before committing more budget. 

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The podcast from Benefits Expert, the title for HR, reward and benefits professionals.

Seasoned professionals examine the challenges and innovations in today’s employee benefits, reward and HR sector. Every episode, they will unbox a key issue and unpack what it really means for employers and how they can tackle it.

The regulars are Claire Churchard, editor of Benefits Expert; Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, consultant and rewards & benefits veteran.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
byBenefits Expert from Definite Article Media

As the professionals responsible for helping their organisations navigate NI hikes, rising employee stress levels and looming redundancies, the pressure on HR, reward and benefits teams has never been greater. 

HR is expected to lead with strength and compassion. But who is supporting the supporters?

In this episode of Benefits Unboxed, co-hosts Claire Churchard, Carole Goldsmith and Steve Herbert explore the emotional and ethical pressures HR face today, from managing redundancies to implementing complex legislation. They discuss why HR’s own wellbeing may not be the first topic of conversation, the risks that poses to employers, and the practical steps businesses can take to better support the wellbeing of the people who support everyone else.

This conversation shines a light on the resilience of the profession and why looking after HR is not just the right thing to do, but a business imperative.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
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Benefits Expert from Definite Article Media
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