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Financial sector leads the way on staff perks as education workers eye exit

by Benefits Expert
30/06/2025
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More than three quarters (76 percent) of financial services workers believe their reward and benefits packages offer good value for money, which is the highest of any sector surveyed as part of research from benefits technology firm Zest.

Business services and IT follow closely, each with 75 percent of employees expressing satisfaction with their benefits.

Elsewhere, the picture is less encouraging. In education, only 42 percent of employees see value in their benefits, despite 39 percent of HR leaders in the sector reporting that they have increased investment in rewards over the past year. Almost six in ten (57 percent) workers in education say their reward and benefits are inadequate, and most worryingly, 37 percent of workers in this sector are considering leaving their jobs because of it. Healthcare fared slightly better, with 48 percent of employees satisfied.

Researchers found that across industries, disengagement with benefits is widespread. A majority of workers (58 percent) admit they don’t use most of the perks available to them, and nearly half (47 percent) find their benefits irrelevant. Just 45 percent feel their employer listens to their needs when designing these offerings. Meanwhile, firms face mounting pressure as 19 percent report struggling to keep pace with rivals offering higher salaries, and 58 percent of employees say they would jump ship for better benefits elsewhere.

Zest CEO Matt Russell said: “Benefits are an effective approach to reward employees, but too many packages offer poor value for both employer and employee.” 

He pointed to financial services as a rare example of a sector tailoring perks to staff needs. He warned that the education sector “must pay greater attention to their rewards packages if they are to retain staff”.

As salary growth slows and costs rise, benefits offer a less expensive, more targeted way for employers to retain talent, researchers added.

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Benefits Unboxed

The podcast from Benefits Expert, the title for HR, reward and benefits professionals.

Seasoned professionals examine the challenges and innovations in today’s employee benefits, reward and HR sector. Every episode, they will unbox a key issue and unpack what it really means for employers and how they can tackle it.

The regulars are Claire Churchard, editor of Benefits Expert; Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, consultant and rewards & benefits veteran.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
byBenefits Expert from Definite Article Media

As the professionals responsible for helping their organisations navigate NI hikes, rising employee stress levels and looming redundancies, the pressure on HR, reward and benefits teams has never been greater. 

HR is expected to lead with strength and compassion. But who is supporting the supporters?

In this episode of Benefits Unboxed, co-hosts Claire Churchard, Carole Goldsmith and Steve Herbert explore the emotional and ethical pressures HR face today, from managing redundancies to implementing complex legislation. They discuss why HR’s own wellbeing may not be the first topic of conversation, the risks that poses to employers, and the practical steps businesses can take to better support the wellbeing of the people who support everyone else.

This conversation shines a light on the resilience of the profession and why looking after HR is not just the right thing to do, but a business imperative.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
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