An accessible and inclusive workplace not only supports disabled colleagues but fosters a positive work environment for all. Bupa shares four key ways to build it.
In the UK, 16 million people, one in four, live with a disability1. So what is classed as a disability? The Equality Act 2010 defines a disability as any long-term physical or mental condition that significantly affects a person’s ability to perform everyday activities. People with long-term conditions are likely to have them for at least 12 months, but some can often be lifelong2.
Creating a respectful and inclusive workplace culture is essential for supporting disabled individuals at work. It’s natural to worry about making mistakes or upsetting someone, but remember, even with the best intentions, it can happen. If it does, it’s important to apologise and learn from the feedback you receive as this can make a big difference.
Four ways to foster a positive work environment for disabled colleagues
1. Conversations about disability
Talking about disability can be challenging, as nearly half of disabled individuals worry about disclosing their impairment or condition2,3. To create a supportive environment, it’s important to be open and approachable. This helps people feel more comfortable discussing the support they need. Keep your conversations professional, respectful, and positive. Here are some tips to help:
- Focus on how you can support them or make things more accessible, rather than what they can’t do.
- Ask if they would like someone else present during the conversation, such as a colleague2,4.
- Inquire if they have any solutions or ideas on how they could be better supported.
Reassure them that the conversation is confidential unless they wish to share the information.
2. Highlight support
It’s important to highlight the support and adjustments available to everyone in the workplace2,3. This could include promoting flexible and hybrid working options2,3. Make sure to point employees towards dedicated support services, such as:
– Internal policies and guidance
– Your Employee Assistance Programme (EAP)2
– Relevant external organisations and charities
– Disability staff networks or resource groups
3. Think holistically
Thinking holistically about inclusion means ensuring everyone can be their true selves at work, both inside and outside the office. Legally, workplaces must be accessible, but it’s also crucial to consider broader aspects of inclusion. Key areas to focus on include:
- Organising internal and external meetings
- Planning training sessions
- Arranging social events
- Writing communications
Encouraging peer support is also vital2,3. Develop networks and opportunities for disabled colleagues to connect, such as online groups or meetings. Senior disabled colleagues can engage in mentoring, while more junior colleagues might participate in reverse or reciprocal mentoring. By fostering these connections, you can create a more inclusive and supportive workplace for everyone2,3.
4. Lead by example
Leading by example is crucial for managers. Beyond just meeting legal requirements, strive to champion disabled individuals in the workplace. Invest in training and learning opportunities for your team. This can empower people to confidently discuss disability and challenge discrimination. By setting this standard, you create a more inclusive and supportive environment for everyone2,5.
If you would like to learn more about how you can support inclusivity in your workplace, then You can find even more helpful insight by visiting Bupa’s improved workplace wellbeing hub by clicking on the phrase: Bupa workplace wellbeing.
Reference
1 – Employment of disabled people 2023. Department for Work & Pensions. www.gov.uk, published October 2023
2 – Definition of disability under the Equality Act 2010. UK Government. www.gov.uk, accessed February 2024
3 – Disability: Equality Act 2010 – Guidance on matters to be taken into account in determining questions relating to the definition of disability. Government Equalities Office. www.gov.uk, last updated March 2013
4 – What counts as a disability? Citizens Advice. www.citizensadvice.org.uk, reviewed July 2023
5 – Registering as disabled. UK Parliament. Commons library. www.parliament.uk, published May 2023
