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Majority of companies miss the mark on tailoring employee benefits to demographics

by Benefits Expert
14/11/2023
Increasing, costs, affecting, employee, benefits strategies, businesses, research, revealed, benefits, strategies
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Three-quarters, or 75%, of companies, do not tailor employee benefits to different staff demographics, despite 61% acknowledging requests for demographic-specific wellbeing support, according to Towergate Health & Protection.

This oversight carries the risk of undervaluing and underutilising advantages by making them irrelevant. Employers express a willingness to target benefits based on demographics, but almost half or 48 % find it too difficult.

According to the report, just 25% of companies tailor benefits according to risk factors, lifestyle, and age. Towergate Health says that providing health and wellness assistance based on risk factors, via medical evaluations or surveys, can improve the usefulness and relevance of the benefits.

Towergate Health & Protection head of wellbeing Debra Clark says: “While everyone is different, there are definite patterns surrounding demographic profiles, which can help employers to offer the right benefits at the right time. Age and gender demographics are a starting point. There is then a sliding scale of more in-depth analysis of the likely requirements of each individual.

“The more targeted health and wellbeing support is, the more it will benefit the individual and, therefore, the company with a greater return on investment. Making support more specific to the individual makes employee benefits more highly valued, utilised and cost-effective, as the money is spent where it will have the most impact.”

 

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Seasoned professionals examine the challenges and innovations in today’s employee benefits, reward and HR sector. Every episode, they will unbox a key issue and unpack what it really means for employers and how they can tackle it.

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The US DEI Rollback: What It Means for UK Employers
byBenefits Expert from Definite Article Media

The US retreat from diversity, equality and inclusion (DEI) is making waves far beyond the country's borders. In the wake of President Trump’s executive order abolishing DEI across federal government departments, global firms like Goldman Sachs and Accenture have rapidly dialled down their own efforts. 

The influence is being felt in the UK too. However, the UK operates under a different legal framework. It has stronger workplace protections and a government actively looking to enhance employee rights through its Make Work Pay agenda. But as US firms reposition their approach to DEI, UK subsidiaries could find themselves caught between conflicting priorities.

In the latest Benefits Unboxed podcast, co-hosts Claire Churchard, editor of Benefits Expert, Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, industry veteran and reward and benefits consultant, discuss how the US DEI rollback might impact UK businesses.

The US DEI Rollback: What It Means for UK Employers
The US DEI Rollback: What It Means for UK Employers
05/03/2025
Benefits Expert from Definite Article Media
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