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M&S appoints new pensions and benefits manager

by Emma Simon
16/01/2026
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Marks & Spencer has appointed Tom Smith as its new pensions and benefits manager. 

Smith has almost 20 years experience in this area, and joins from the Estée Lauder Grou, where he held the role of reward and pensions manager.

He has previous held similar roles for Vodafone and Barclays. Prior to that he worked as a pension and employee benefits consultant for both Capita and  KPMG. 

Announcing the role on LinkedIn, Smith said he was looking forward to starting in his new role at the high street fashion and food retailer. Smith started in this role on January 12.

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BENEFITS UNBOXED PODCAST

Benefits Unboxed
Benefits Unboxed

The podcast from Benefits Expert, the title for HR, reward and benefits professionals.

Seasoned professionals examine the challenges and innovations in today’s employee benefits, reward and HR sector. Every episode, they will unbox a key issue and unpack what it really means for employers and how they can tackle it.

The regulars are Claire Churchard, editor of Benefits Expert; Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, consultant and rewards & benefits veteran.

Benefits Unboxed – Hybrid work: reality versus rhetoric
byBenefits Expert from Definite Article Media

Return-to-office mandates are a topic that’s generating plenty of heat in the media, but how closely do the headlines match workplace reality? 

In this episode, one of a three-part series of 10-minute podcasts, hosts Claire Churchard and Steve Herbert discuss data that shows remote or home working is on the rise.

We look at what this means for HR, from balancing employee flexibility with business needs, to ensuring benefits packages remain fair and accessible. We discuss the pinch points, and the opportunities, in building the new normal of work.

Benefits Unboxed – Hybrid work: reality versus rhetoric
Benefits Unboxed – Hybrid work: reality versus rhetoric
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