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Sevenfold hike in AI copilot use in tech sector by 2028

Software coders lead charge in embracing AI assistants

by Benefits Expert
12/04/2024
AI assistant, AI copilot
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Three quarters of business software engineers will use AI code assistants by 2028, up from less than 10 percent in early 2023, according to global research from Gartner.

Almost two-thirds (63 percent) of software employers are piloting, rolling out or already using AI code assistants, also known as copilots, the research found. 

The survey of 598 global respondents revealed that collaborative AI assistants are being embraced by software developers because they boost efficiency, enhance brainstorming and increase code quality.  

Survey respondents said using AI copilots enabled them to upskill continuously, enjoy greater job satisfaction and had a positive impact on employee retention.

Philip Walsh, senior principal analyst at Gartner, said: “Software engineering leaders must determine return on investment (ROI) and build a business case as they scale their rollouts of AI code assistants.

“However, traditional ROI frameworks steer engineering leaders toward metrics centred on cost reduction. This narrow perspective fails to capture the full value of AI code assistants.”

Gartner urged employers to move ROI conversations on from a focus on cost reduction to acknowledging how it can add value in other areas. For example, it can help reduce employee task switching, which helps maintain a flow state, and it can enhance the coder’s and end user’s experience.

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BENEFITS UNBOXED PODCAST

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Benefits Unboxed

The podcast from Benefits Expert, the title for HR, reward and benefits professionals.

Seasoned professionals examine the challenges and innovations in today’s employee benefits, reward and HR sector. Every episode, they will unbox a key issue and unpack what it really means for employers and how they can tackle it.

The regulars are Claire Churchard, editor of Benefits Expert; Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, consultant and rewards & benefits veteran.

The US DEI Rollback: What It Means for UK Employers
byBenefits Expert from Definite Article Media

The US retreat from diversity, equality and inclusion (DEI) is making waves far beyond the country's borders. In the wake of President Trump’s executive order abolishing DEI across federal government departments, global firms like Goldman Sachs and Accenture have rapidly dialled down their own efforts. 

The influence is being felt in the UK too. However, the UK operates under a different legal framework. It has stronger workplace protections and a government actively looking to enhance employee rights through its Make Work Pay agenda. But as US firms reposition their approach to DEI, UK subsidiaries could find themselves caught between conflicting priorities.

In the latest Benefits Unboxed podcast, co-hosts Claire Churchard, editor of Benefits Expert, Carole Goldsmith, HR director at the Royal Horticultural Society, and Steve Herbert, industry veteran and reward and benefits consultant, discuss how the US DEI rollback might impact UK businesses.

The US DEI Rollback: What It Means for UK Employers
The US DEI Rollback: What It Means for UK Employers
05/03/2025
Benefits Expert from Definite Article Media
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