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Unum adds new cancer service to wellbeing app

by Benefits Expert
13/07/2023
wellbeing
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Unum has enhanced its Help@hand wellbeing app with the addition of Reframe’s cancer support services.

This benefit will be available to all employees covered on an employer-paid critical illness or group life policy, equating to around 1 million, plus their immediate families.

For GCI policyholders who have a cancer diagnosis, this benefit offers two years of ongoing personal support, as well as access to a dedicated cancer support manager for continuity of care. Employees will be supported by a Reframe cancer nurse specialist who can sit in, in person or on the phone, on medical appointments to help employees understand the medical terminology. 

Employees and eligible family members covered by a Unum group life policy now have app-based access to Cancer Assist, which provides access to cancer support managers who are available via phone, email or instant chat, at every stage of the cancer journey. 

This enhancement comes as research by Unum last year found:

  • 80% of SME managers said they felt responsible for providing support to family members of employees living with cancer
  • 70% of employees with cancer said they could have returned to work sooner with greater support from their employer
  • 60% of SME managers have found or would find it hard to talk to employees about their cancer diagnosis and treatment
  • 30% of SME managers said they are not knowledgeable about the support their business provides to employees with cancer

Unum chief marketing officer John Hyde said: “The integration of cancer support into Help@hand is a natural progression of our evolving digital proposition, giving employees access to health and wellbeing services in one easy-to-use app.

“With 120,000 people of working age diagnosed with cancer every year in the UK, access to cancer support is more important than ever. Integrating Reframe into Help@hand helps employees take control of their cancer journey and gives them a place to go for guidance, deal with their diagnosis, and discuss the support they need, whether it’s continuing to work or returning to work with more confidence.”

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Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
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As the professionals responsible for helping their organisations navigate NI hikes, rising employee stress levels and looming redundancies, the pressure on HR, reward and benefits teams has never been greater. 

HR is expected to lead with strength and compassion. But who is supporting the supporters?

In this episode of Benefits Unboxed, co-hosts Claire Churchard, Carole Goldsmith and Steve Herbert explore the emotional and ethical pressures HR face today, from managing redundancies to implementing complex legislation. They discuss why HR’s own wellbeing may not be the first topic of conversation, the risks that poses to employers, and the practical steps businesses can take to better support the wellbeing of the people who support everyone else.

This conversation shines a light on the resilience of the profession and why looking after HR is not just the right thing to do, but a business imperative.

Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
Benefits Unboxed – Wellbeing: HR is supporting everyone, but who’s supporting HR?
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