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Wave implements new employee benefits technology

by Kavitha Sivasubramaniam
06/09/2023
Wave
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Wave has introduced new employee benefits technology to help improve access and visibility for staff.

The national water retailer teamed up with Zest to implement a platform that provides its 330 employees with more flexible and personalised benefits packages.

According to the company, which has offices in Durham and Peterborough, although its existing offering meets the needs of its workforce, employees had been unsure about where and how to access their perks. It hopes that through the partnership, they will be able to select benefits that suit them and also utilise newly available total reward statements.

Currently in the onboarding phase, the platform is being rolled out to employees from October.

Jane Austin, director of HR at Wave, said: “While we’ve recently won an award for our employee benefits, we haven’t had a dedicated platform. Though our internal survey found that employees were extremely happy with their benefits, they had to navigate various parts of the Wave internal directory to access benefits information.

“Partnering with Zest means that we can improve accessibility, provide a total reward statement for the first time, helping us to ensure that we are providing positive employee experiences.”

The employee benefits platform will provide data and insights to help organisations review benefits take-up, understand if they are working for their employees, and tailor their offering to boost usefulness and engagement.

According to Zest, it will enhance value for money and boost Wave’s competitiveness when attracting new talent.

CEO Matt Russell told Benefits Expert: “Employers are increasingly looking for new ways to meet the differing needs of their employees in ways that will truly make a difference to them on a highly personal level. For Wave, partnering with Zest’s innovative platform to enhance its employee benefits offer is another step to offer value to employees beyond salary.

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“Wave’s employees can engage with personalised benefits and select the offers that are most important to them. This approach also provides employees with increased insight into the total reward package and enhances value for money for employees at a time when living costs remain on the rise.”

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